1. Upon ordering, when do I receive the 800#, extension, and web address to have printed on my invitations?
When ordering online, you will recieve this information immediately if paying by credit card.
2. Do you contact guest(s) who do not respond by the required date?
Yes. If you choose our premium service, just give us 24-48 hours notice and we can call your guests to collect RSVPs, call those who RSVP for too many guests, or for just about any other reason. All clients may also use the automated outbound calling service for the same purpose. Outbound calls will only deduct 2 RSVPs from your account for each call made.
3. Do I order my invitations from you?
No. We do not sell invitations. You order your invitations from the vendor of your choice. You should contact RSVP Services
prior to having your invitations printed so we can give you the information to be printed on them.
4. At what stage of the planning process do I order your services?
Order the service before ordering your invitations. You will be given a toll-free number, web address, and personalized
extension number to have printed on your invitation or reception card.
Payment is due upon ordering the service.
6. What do guests who RSVP online see?
We give you automated tools to build a custom homepage with event information, registry details, hotel accomidations, photos,
music, wedding party, and more. You can add as little or as much as you want.
7. How do I submit my Guest List to you?
You can send us your guest list, phone numbers included, via postal mail, email, or fax. You may also upload your guest list
when logged in to www.rsvpservices.com in Excel (.xls) format. Please
click here to view contact information.
8. How should RSVP information be displayed on the invitation?
Most brides put the RSVP information on their reception cards, or on the invitation itself.
9. How often can I get an update on guest confirmations?
Your up-to-date guest list is available to you 24 hours a day
via our web site, along with real-time reservations. You can review your reservations just moments after they are submited or recorded.
10. What additional information can you provide to my guest(s) as they RSVP?
We can provide additional information such as meal choices, registry information, and more. Having an adult only
wedding? We can help keep it that way.
11. How do we provide the information to appear on our Wedding Day Homepage?
Once you order our service, you will be able to login to www.rsvpservices.com. From here, you create the homepage with our
easy-to-use Homepage Control Panel.
12. How do guest(s) reach our RSVP Homepage?
Guests reach your RSVP homepage by visiting one of our reservation
sites,
www.sendrsvp.com,
www.ConfirmYourSeat.com, or
www.WeddingDayRSVP.com,
and inputting the extension number also printed on
your invitation. You may also create a vanity URL for your event(s) (i.e. www.SendRSVP.com/myEventName)
13. What information can be displayed on our Wedding Day Homepage?
Details of the Ceremony, Reception, and Accommodations. Directions
to each of these facilities. Gift Registries with links to
their web site. Wedding Party Details. A picture of the Bride
and Groom. Photo Albums. A music soundtrack. A video. Links to other websites. Message board. A place to RSVP. And just about anything else.
14. How long will our RSVP Homepage be available?
Your RSVP Homepage will be available as long as you want it to be. Your account will remain active for 1 year, allowing you to use it for other events if you still have RSVPs.