Frequently Asked Questions

Below are answers to the most frequently asked questions about our services. If you do not find the answer to your question here, please submit a question to us using our Online Help Form.






When ordering by phone, during normal business hours, you will receive this information immediately. If you order online, this information will be sent to you within 1 business day of placing your order (you will receive a receipt within 15 minutes of placing an online order).


Yes. We will begin calling guests who have not RSVP'd approximately 1 week before your final guest count is needed.


No. We do not sell invitations. You order your invitations from the vendor of your choice.


Order the service before ordering your invitations. You will be given a toll-free number and personalized extension number to have printed on your invitation or reception card.


Payment is due before guest(s) begin to RSVP. We can work with you, and exceptions can be made.


Yes. If you choose not to use our FREE Wedding Homepage Service, you may still print our reservation site (www.sendrsvp.com) on your invitations for your guests to RSVP online. When they visit the site, they will not see a homepage, rather a reservation form.


You can send us your guest list, phone numbers included, via postal mail, email, or fax. Please
click here to view contact information.


Most brides put the RSVP information on their reception cards.
View Samples


Your up-to-date guest list is available to you 24 hours a day via our web site. You will be given an access code to view your list online whenever you want.


We can provide additional information such as meal choices, registry information, and more. Having an adult only wedding? We can help keep it that way.


Once you order our service, you will receive log-in information to our web site. From here, you create the homepage with our easy-to-use Homepage Control Panel.


Guests reach your wedding day homepage by visiting our reservations site,
www.sendrsvp.com, and inputting the 3 digit extension number also printed on your invitation.


Details of the Ceremony, Reception, and Accommodations. Directions to each of these facilities. Gift Registries with links to their web site. Wedding Party Details. A picture of the Bride and Groom. A place to RSVP.
To view a sample Homepage, please visit
www.sendRSVP.com and input extenion number 123.


Your Wedding Homepage will be available from the time you order the service to 3 months after your wedding.